Restore purchases
Open HEIC Converter, go to the upgrade or settings screen, and tap Restore Purchases. Use the same Apple ID that made the purchase.
App support
HEIC Converter Support
Convert iPhone HEIC photos to JPG or PNG when web forms, older Windows PCs, or non-Apple recipients reject the iPhone default — one-tap, on-device, no $4.99-per-week trap.
Cancel or manage subscription
Apple manages App Store billing. Open iPhone Settings, tap your name, choose Subscriptions, then select HEIC Converter.
Before contacting support
Include your device model, iOS version, app version, and the exact action you were trying to complete.