Restore purchases
Open File Converter, go to the upgrade or settings screen, and tap Restore Purchases. Use the same Apple ID that made the purchase.
App support
File Converter Support
Convert common file types for sharing, archiving, and upload requirements.
Cancel or manage subscription
Apple manages App Store billing. Open iPhone Settings, tap your name, choose Subscriptions, then select File Converter.
Before contacting support
Include your device model, iOS version, app version, and the exact action you were trying to complete.